Problem with YTD totals.

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  • Updated 10 months ago
I have a problem, I got sent a error msg the other day from the ATO when trying to submit a pay run, I had to do a adjustment 3 times then it went through. The issue is now my YTD are out not sure how to fix them, is this just on the app or will the amounts be wrong with the ATO? Is there a easy way to fix it?
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Dylan

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Posted 10 months ago

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Rav, Community Manager

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Hi Dylan,
This will just be on the app ie. the Pay Summary section in the app, but I'd recommend checking the totals that have been sent to the ATO via the ATO Business Portal if you have access to it. Employees can also check this via their MyGov account.
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Dylan

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It isn’t just on the app the 3 error payments went through to the ato so now my year to date payments are out.
Is there anyway to adjust your ytd