Processing returned staff benefit payment made to wrong bank account & subsequent correct deposit

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  • Updated 2 years ago
Hi! I recently paid a staff member's fringe benefit (we're a charity) to the wrong bank account. It has been returned, and I've made the payment into the correct bank account, but I don't know how to process this in Reckon payroll. TIA
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Janneia Searle

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Posted 2 years ago

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Linda Putland, Accredited Partner

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My suggestion is - Dont.... the first entry in the payroll is the correct one - the fact that the payment got credited back to your bank,then you reprocessed it to the correct account, is irrelevant to the payroll - which means i would ignore both entries... unless they cross over reconciling periods - in which case I would put the credit to a suspense account (I always create a bank account for my clients called Items to Follow Up) - then when reprocessed - put this to the same suspense account... problem "solvered"!  Cheers Linda
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Janneia Searle

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Thanks Linda. I loved that solution but, unfortunately, the payments are in different reconciliation periods. What now?!
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Linda Putland, Accredited Partner

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Thats fine - just use the suspense account process I outlined and it will all resolve itself.. :)
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Janneia Searle

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Thank you!