QB Premier 2007/2008 Have Invoices outstanding for a customer. When processing receive payments inv

Don Hooper
Don Hooper Member Posts: 1
edited August 2019 in Accounts Hosted
QB Premier 2007/2008 Have Invoices outstanding for a customer.  When processing receive payments invoices are not showing up .

Comments

  • Adrian_6974554
    Adrian_6974554 Member Posts: 191 ✭✭
    edited February 2017
    Are you using jobs for the customer. You need to be receipting against the correct job to see the invoice.
  • Sara - Balancing Numbers
    Sara - Balancing Numbers Member Posts: 75 ✭✭
    edited August 2019
    Also, it's a good idea to check if you have more than one Accounts Receivable.  I'm running 07/08 for one customer and we have Corporate Receivables as well as (standard) Accounts Receivable.  If I've been receipting a corporate customer, then go to receive a payment from a standard customer, the customer name shows up but their outstanding amount doesn't (until I change the Receivable file name at the top).