Quantity Discounts & items changed

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Using the previous version of POS Professional I could create a quantity discount on two items. For example we do a 2 for $10 on McWilliam's Inheritance range of wines. There are several different varietals in this range (as with other wines we do multiple buys on) So when a customer buys a Chardonnay and Cab Merlot they would get it for $10. With yesterdays upgrade it will not calculate the discount on the two items but on two chardonnays or cab merlots, not a mixtutre of both. The wording of the qty discount price applies when multiples of (Xnumber) of an item are purchased. Before it would calculate a discount on any item.   
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Michael Filios

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  • Frustrated

Posted 5 years ago

  • 1
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Ifti, Product Owner

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Hi Michael,

Thank you for your post.

I have replicated and created a new promo in 2014 and it's working the way you were trying. 

Please see my screenshots and see if that's how you set up yourself. Otherwise, save an image of your setup as a jpeg and upload it here by replying to this post.

With my setup, I've set 1 Apple and 1 V drink will cost $10 in total. 

(Individual prices are different and without promo the total would be $14)
.



Now did a sale in Terminal by choosing 1 Apple and 1 V drink:


You can see how it changed the amount to $10.

Let me know how you've setup and we'll go from there. 

Thanks.

Ifti

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Michael Filios

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Hi Ifti, Thank You for your prompt response. Unfortunately Im dealing with several products at a time and they can be a combination of two of the same or two different ones. Two of the same product works fine but two different products will not calculate the appropriate discount. In the previous version it would calculate if it were two different products in the product range. Please see below a graphical example. POS Pro works fine if it want to sell two Inheritance Brut, but not one Brut and a Port. This promotion we are doing the Inheritance range (below) $5.99 or Two for $10. Hopefully this explains my dilemma a bit better. There are a number of this type of special (Two for $X in a range) we run fortnightly whether it be spirits, beer and wine.

Cheers

Mick

  

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Ifti, Product Owner

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Hi Jeff,

Thanks for your post. 

I've passed your comment to the developers too for consideration. 

Thanks.

Ifti
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Afshin

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Hi Ifti,

do you have any update on this issue as I'm running a grocery shop and have the same problem... It is very inconvenient to introduce a combination of promotions for what it used to be only 1 in previous version.

Thanks
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Ifti, Product Owner

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Hi Afshin,
Thank you for your post.

Unfortunately there's no update for the Promo. However, soon a patch is coming out to fix the "search" issue in the new POS 2014. Promo is a new feature and I don't know if they will change it in near future.

You can send your requests of new feature/feedback via Reckon Accounts. Go to Help > Suggest New feature and our developers will get your messages.

Thanks.

Ifti
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Tanby Garden Centre

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Hello,
We have a garden centre and are tearing our hair out over the fact that we can no longer run the multi-buy promotions we used to have.  Customers not happy either!  Same problem as those above.  Seems a real backward step.  Hope a fix will come soon. Joanna
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Mirko, Alum

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Thanks for raising your concerns and providing your feedback Jo, I've passed it onto product management.


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