Quickbooks 2010 wont email

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  • Updated 3 years ago
  • Answered
Hi all. I am using Quickbooks 2010/2011 and I have just installed it onto a new computer running Windows 10. When trying to email I get an error -20 message
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Peter Roby

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Posted 3 years ago

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Kevin Russell, Accredited Partner

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Unless you have Windows 10 professional or ultimate, it wont work. You were warned when you bought it.
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DebonAir

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Be aware that if you upgrade to a newer version of RA, 2016 onwards, then the program is subscription only, so you might want to look into installing W10 professional to run your old QB program.
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Kevin Russell, Accredited Partner

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Pete you can do an in place upgrade to Win10 for $250.00. Cheaper than upgrading to the latest version of Reckon desktop. You alternative is to considet Reckon Hosted fro an annual fee. Call me to discuss 0407744914. I am a Reckon Partner of fifteen years standing
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Luke, Employee

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Hi Peter,

Windows 10 would be causing the issue as the edition you're using wasn't designed for that operating system.

We have a knowledge base article with some instructions that can help you fix this issue though. That article can be found here.

I hope this helps.

Luke.
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Kevin Russell, Accredited Partner

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Luke yeah I think its the home version. It always causes problems.