Quickbooks backup

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I have just installed Quickbooks v7 on a new Win 10 computer and have successfully restored three files.  However,  I am unable to backup one file and when I checked, it has not been backing up since January. Although  I have 'save on exit' selected in the preferences, when I go to C>programs>Intuit>Quickbooks, the file does not appear.  Can anyone suggest any other method of saving/backing up this file in order to restore it into the new desktop?              
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Jillian

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Posted 1 year ago

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Luke, Technical Support Team Leader

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Hi Jillian,

I'm actually quite surprised you were even able to install Quickbooks v7 on a Windows 10 machine as any older versions have trouble installing on new operating systems.

Any editions older than 2016 are not fully compatible nor supported when running them on Windows 10. I'm suspecting this is why you're having issues with the auto backup.

Can you manually create backups successfully yourself? If you can, you would need to do this moving forward.

Luke.
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Jillian

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Hi Luke,
The backup operation that will not work is on the old computer, not the new Win 10 computer. Three files worked perfectly, it is only this one file that appears to have not backed up since January (if I try to open it as a .qbw file on the Win10 computer, the last recorded transaction dates back to January instead of yesterday.  I did this by going to C>Programs>Intuit>Quickbooks>file and then opening this .qbw file on the new computer  Are there any ways I can 'manually' back that file up as a .qbb seeing as the autobackup is not working?  

I would change to Quicken if there was a standalone program (no cloud, no online) but although I read on the web that there is a standalone version, Reckon doesn't seem able to help me on this when I telephone them.