Quicken 2008 asking for unknown password

  • 1
  • Problem
  • Updated 4 months ago
I have been forced to upgrade to a later version of Quicken, as my windows 10 will not accept legacy files.  I was told I would have to use Quicken 2004 as an intermediate step, and was sent a trial version.  I converted all my files to 2004, but Quicken 2008 could not open them.  However, it appeared that Quicken 2008 is able to recognise the orginal files, but is asking for a password.  I just lef the entry blank but still cannot open any files.
Photo of Dave Gale

Dave Gale

  • 110 Points 100 badge 2x thumb

Posted 4 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 37,654 Points 20k badge 2x thumb
Can you open the 2004 file?
Photo of Dave Gale

Dave Gale

  • 110 Points 100 badge 2x thumb
No, cannot open the 2004 file.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 37,654 Points 20k badge 2x thumb
Damn do you have a backup? Oh and FYI I am using Cashbook 2004 on Win 10.
(Edited)
Photo of Dave Gale

Dave Gale

  • 110 Points 100 badge 2x thumb
Back up.  Sure, but it will act the same.
Photo of Dave Gale

Dave Gale

  • 110 Points 100 badge 2x thumb
No, please tell me more.
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 37,654 Points 20k badge 2x thumb
Theres plenty of them commercially available. Reckon also offer a password removal service.
Photo of Dave Gale

Dave Gale

  • 110 Points 100 badge 2x thumb
Reckon offer a password removal service?  Then why did they just not do that rather than send me to this forum?
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 37,654 Points 20k badge 2x thumb
To whom did you speak? Did you ask about the password removal?
Photo of Rav

Rav, Community Manager

  • 57,774 Points 50k badge 2x thumb
To clarify, did your original data file have a password?
Did 2004 ask you for a password or did you yourself apply a password at any stage at the 2004 level?

The password removal service that Kevin has mentioned does not apply to Reckon Personal as it utilises an altogether seperate database hence why you may have been directed here to the Reckon Community.
(Edited)