Quicken Home and Business 2011 install onto new Surface Pro

  • 1
  • Problem
  • Updated 2 months ago
Please Help! My Surface Pro had to be replace by Microsoft and I'm trying to re-install Quicken Home & Business 2011 so I have a copy of my business records from the past 16 years! I can download from the link and unzip the files but when I click to install I get this error box which says 'This app has been blocked for your protection' and then when I close that box it has a error 5 running command error. I tried disabling the UAC settings but it made no difference.
Photo of Lauren McClure

Lauren McClure

  • 70 Points

Posted 2 months ago

  • 1
Photo of Robyn Kelly (Partner)

Robyn Kelly (Partner), Accredited Partner

  • 7,394 Points 5k badge 2x thumb
There is a Reckon help document about this:
https://help.reckon.com/article/dng7v8at1c-this-app-has-been-blocked-for-your-protection

However, I found you need to change your user account settings in Windows.  May be best to get your computer IT personal to help with that.

Regards, Robyn Kelly