Quicken personal pro on multi devices

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  • Updated 3 years ago
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I want to be able to work on my quicken personal plus files wherever I am.  I (and I alone) would only be accessing the quicken files from one device at a time.  

I thought the license was tied to the Quicken file, not the program, so I put the whole Q filesystem on dropbox and when I installed on another computer it didn't play nicely.  I have lots of spare time on planes and hotels so being able to use this while away would be great. 

Can anyone advise whether this is possible?  And if not, Reckon, why not?   I'm not trying to rip Reckon off, I just want to be able to work on my files wherever I am.  It's pretty standard fare these days.

Thanks in advance.
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Geoff Daly

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Posted 6 years ago

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vinia, Employee

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Hello Geoff,

Thank you for using Reckon Community.

With regards to your query, Reckon Accounts Personal Plus 2013 license is only designed for one computer. And it's not designed to work on a tablet only to windows computer only as well. By saying this, we do not recommend installing the program into multiple devices if you plan to install the program to multiple windows computer.

The license is tied to the program, this way you can open any quicken file. And in order to open the file into another computer you need to have a program installed into that computer you wish to open the file.

If you wish to have another copy of the program on another computer you have to purchased another license for that, because one computer should have one license.

If there is anything else that we can help you with, please let us know.

Kind Regards,

Vinia

Reckon Technical Support

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Shane Wilkinson

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Is there any chance Reckon will move in the direction (or at least has it under consideration) that Geoff was anticipating?

Similar licensing protocols do exist but without the need for keeping files on the cloud or similar. Have a look at Memory map - licensing of multiple devices is controlled via login to their website.

For me, caravanning for extended periods (but not full time) is rendering meaningful use of Reckon somewhat redundant as my home PC is exactly that - at home - whilst travelling. But when home I much prefer to use the home PC, not a tablet.
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Inigo

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A definition of what is a "single-user-licence"


Looks like Reckon "grants the user the right to install the software on only one machine,".


Shane mentioned "Memory Map" and their way of controlling licences, which is actually quite interesting as they allow you to install on two PC's and migrate licences to other devices after a re-installation.


Geoff, you may need to find different software that better matches your usage requirements of installations on multiple devices.

As your data file is not stored 'in-the-cloud', you'd still need to make a copy of it and transfer it from one device to another in order to make use of it.

-IM


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vinia, Employee

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Hello,

As of the moment, there is no update yet for migrating licenses of Reckon Personal (quicken) to a cloud version. the Product development team has that laid out on the plate but no estimated time yet when this is going to happen.

With Regards to the license - yes we allow the end user to install the program to a different machine when current computer died. We have maximum limit of activation and also the license register the machine code. Once the customer has reached the maximum activation you have to call us to register and then we would know how many machines that the software has been installed too.

Also, you will get a warning message " this does not seem to be the same computer......."

Kind Regards,

Vinia


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Shane Wilkinson

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With respect, that isn't an answer to the question. No-one is talking about dead computers and transfer of the software to its replacement.

The question is, in recognition of the arrival of tablet machines and the computing mobility they bring, is Reckon considering moving from a system of "one licence, one machine" to a system of "one licence, multiple machines"? Multiple would only need to be 2 machines.
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Tim Spillman

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You will not get a definitive answer on that other than no or it's possible.

The solution for on the road with reasonable internet connection, is RDP to your home from any tablet, smart phone, laptop, pc. At really no cost other than data and power to run your pc while your away.

Also if you are on the road a lot, maybe a laptop should be your solution take it where you go.

Shifting a working data file between pc's it not a great solution, theft while on the road, work being enter to the wrong data file, Storage failure while being transfered (USB stick died).
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vinia, Employee

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Hello,

So far, no plans of making one license - multiple computers. Most of the software's have this policy as well. We have some licenses with multiple capabilities but that is for business Range (Reckon Accounts Business - formerly known as QuickBooks)

They may make some changes in the future but there is no guarantee.

Kind Regards,

Vinia


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Evan Parker

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It is about time Reckon addressed this issue. It has been a bugbear of your customers for a long time. Reckon has failed to innovate since it changed from Quicken and is driving itself out of the market. I have two computers and two laptops and two mobile phones and can use dozens of different software programs on all of them. eg: Dropbox, Google Calandar, The Australian, Foxtel, Evernote, etc. This request was last ignored four years ago. How about addressing the issue.
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Rav, Community Manager

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Hi Evan,
There aren't any plans on introducing cloud functionality to the current Reckon Personal product range. The services you've highlighted eg. Dropbox etc are cloud based services as opposed to a local installation such as the Personal Plus or Home & Business.

The ultimate and much longer term plan is to introduce features that are unique to the Personal range into the Reckon One platform, and since this thread was originally created Reckon One has evolved immensely. Its solely a cloud solution which we're continually building, expanding and not limited to by an older code base. There is a lot more discussions, planning, investigation, work and ultimately, time required to establish and integrate such functionality however so no timeframes at this stage but we'll keep the Community posted.

Cheers
Rav