RAH failing to send emails - can anyone help me here? First two batches were successful, now I get

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Jan V
Jan V Member Posts: 30 ✭
edited March 2019 in Accounts Hosted
Reckon Accounts Hosted failing to send emails - can anyone help me here? 1st two batches of statements I sent were fine, now I get emails failed!

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited March 2019
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    Hi Jan,
    Could you post a screenshot of the error message you're receiving in Hosted?

    Do you receive the same error after exiting your file and logging out before retrying?
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  • Jan V
    Jan V Member Posts: 30 ✭
    edited March 2019
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    Hi Rav,
    I have exited and logged in yesterday & today with the same problem.
    Can you please advise how to do the screenshot, I've tried everything without success :(
  • Jan V
    Jan V Member Posts: 30 ✭
    edited March 2019
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    Rav, I have managed to email my Statements in a very untimely fashion.  The emails work if I only send  a minimum of 4 per batch.  This is extremely time consuming when sending over 150 Statements per month.  Is there any way to improve this?

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