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  • Question
  • Updated 1 year ago
  • Answered
I have paid our annual subscription but have not received the reactivation details, Whats going on ?
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Kerrie Carr

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  • anxious

Posted 1 year ago

  • 1
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Orkun Evren

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Kerrie, I don't imagine yours would be any different but with ours I pay the renewal and just go to refresh licence in the software and it is all automatic. Unless the subscription has run out of course. 

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Rav, Community Manager

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Hi Kerrie,
If this hasn't been sorted already, there's some info on how to reactivate your software here -

How do I reactivate my software?