Receipt Printer

Graeme_7392170
Graeme_7392170 Member Posts: 7
edited August 2016 in Point of Sale
Hey everyone, is there any way to add a starTSP100 (ETHERNET) receipt printer to Reckon POS Professional as a custom Receipt Printer. It only supports the USB model but I noticed there are other ethernet receipt printer on the drop down list of printers.

Comments

  • Hoang
    Hoang Alumni Posts: 48
    edited March 2015
    Hi Graeme,

    Unfortunately that printer model using ethernet connection is not supported by our POS products.

    Regards,
    Hoang
  • Chris McGregor
    Chris McGregor Member Posts: 140
    edited May 2015
    Hi Graeme, I was working with one of these the other day and noticed that the printer communications are managed by the star driver its self and you are able to set comports and basic settings for the printer. With that being said it may be possible to get it to work as long as pos thinks it's just comport but the star software is doing the transportation using virtual comport or virtual TCP/IP. Alternatively there's no harm in trying to set pos as one of the other printers that is Ethernet in the settings and see if it will work with the star printer, many printer manufactures use similar calls to produce a print so fingers crossed