Receive payments

Viv Steedman
Viv Steedman Member Posts: 6
edited September 2019 in Accounts Hosted
What has happened to the function in Receive Payments that pre populates the amount and ticks the invoice when searching by invoice number? I always used this option as it saves time, but now it seems not to be working. Anyone else noticed this?

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Viv

    Check your Preferences in case this option has somehow de-selected itself:
     
    Edit (along top toolbar) > Preferences, then click on Sales & Customers in the LHS list & on the "Company Preferences" tab, check that "Automatically apply payments" & "Automatically calculate payments" under Receive Payments are both ticked. 
    If not, tick the checkboxes again & click on "OK" to save your updated changes.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)