receiving payment for multiple invoices

Tony Finn
Tony Finn Member Posts: 16
edited April 2020 in Reckon One
Hey all. 
Have just started using Reckon One. Question is in regards to receiving 1 payment for multiple invoices.
I watched the videos and it seems extremely simple. Click on all the invoices you wish to receive the payment for, then click on receive payment down below.

Problem i have is when i put  a tick in the box of the first invoice, the Receive Payment box appears as it should. But then as soon as I click on another invoice to add to the list, it disappears.
So i have no idea how to pay multiple invoices with one payment.
Hope that all make sense.
Any ideas as to why the receive payment box would disappear when clicking on multiple invoices ?  I have attached 2 images showing what i meanimageimage
Thanks in advance
Tony

Comments

  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
    Hi Tony

    when you receive payment you have to put the customer name in then it opens all the outstanding invoices for that customer, then you can apply each amount to each invoice.
  • Tony Finn
    Tony Finn Member Posts: 16
    edited July 2019
    Okay. Thanks. Learning slowly with the new system :)