Recently reinstalled Quicken 2012 and am unable to backup files. The process occurs but a message appears saying "files not backed up".

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  • Updated 5 years ago
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I have recently reinstalled Quicken Home and Business 2012 and am unable to backup files. The process occurs but a message appears saying "files not backed up".
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Peter McKain

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Posted 5 years ago

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Ifti, Product Owner

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Hi Peter,

Thank you for your post in our Community. 

Please see the below KB that gives you the step to rename your file which might fix this issue.

Let us know how you go.

KB: http://kb.reckon.com.au/issue_view.asp?ID=2680

Thanks

Ifti