Recently reinstalled Quicken 2012 and am unable to backup files. The process occurs but a message a

Peter McKain
Peter McKain Member Posts: 1
edited August 2020 in Reckon Accounts (Desktop)
I have recently reinstalled Quicken Home and Business 2012 and am unable to backup files. The process occurs but a message appears saying "files not backed up".
Tagged:

Comments

  • Ifti
    Ifti Reckon Staff Posts: 258 Reckon Staff
    edited February 2019
    Hi Peter,

    Thank you for your post in our Community. 

    Please see the below KB that gives you the step to rename your file which might fix this issue.

    Let us know how you go.

    KB: http://kb.reckon.com.au/issue_view.asp?ID=2680

    Thanks

    Ifti