reckon 2013 freezes when I try to email with outlook 16 on windows 8. All has been newly restored. Can anyone help?

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  • Updated 12 months ago
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Photo of Annette Dominic Stary

Posted 12 months ago

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Kevin Russell, Accredited Partner

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You ought to know that Reckon 2013 was never tested with Outlook 2016? I would be surprised if it works at all.
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Luke, Technical Support Team Leader

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Hi Annette,

Unfortunately, as Kevin has stated, Reckon Accounts 2013 is not compatible with Outlook 2016.

You would need to look into upgrading to Reckon Accounts 2017.

Luke.
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Kevin Russell, Accredited Partner

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Or possibly get Outlook 2010.