Reckon 2016 & 2017 Export to excel

  • 1
  • Problem
  • Updated 8 months ago
I often export to excel from Reckon 2017 without a problem. Today I tried to export again. However Reckon only allows me to export comma separated values (csv) files. All other options are greyed out and cannot be used. Is there a solution for this issue?
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Hendrik Grebe

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Posted 3 years ago

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Duncan Pham

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Hi Reckon support!
Would you mind give us an answer why i can not export Reckon account to new Excel work book
any more, thanks
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dorothy

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Hi Duncan

Did you select a new Excel worksheet option instead of the CSV file(it may be a default at your computer?
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John G, Information Support Analyst

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Hi Duncan, Dorothy,

There are a number of reasons why you are lacking the ability to export to Excel like:
  • The user does not have sufficient permissions to read the Windows Registry;
  • Your installation of Microsoft Excel is damaged.
  • Your installation of Reckon Accounts is damaged.
  • Your registry is damaged. 
  • You are not using a supported version of Microsoft Office.
See this article for a guide to resolving the issue.


regards,
John
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dorothy

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Hi John

The reasons that you have mentioned do not exist here. I can perform other reports except for general ledger.
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John G, Information Support Analyst

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Thanks Dorothy,

Is that the Reports > Accountant > General Ledger report?

regards,
John
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Ashok Kumar

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Hi Reckon support!
Would you mind give us an answer why i can not export Reckon account to new Excel work book
any more,  It ticks already csv and I can't change to to new excel

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dorothy

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Then, its seem like your installation either for reckon or Microsoft is damaged as what John has mentioned here. You may try to uninstall & install either Microsoft or Reckon  or both. Good luck to you.