Reckon 2017 current registration Winows 8.1 is not updating stock quotations.

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Reckon 2017 current registration Windows 8.1 is not updating stock quotations. Download quotes appears to work but does not. Not for a while.The community discussion makes this appear to be an unsolved bug. Have searched and see various ad hoc fixes that have helped individuals, but haven't been good here.
Photo of Serena Steuart

Serena Steuart

  • 92 Points 75 badge 2x thumb

Posted 1 year ago

  • 1
Photo of John G

John G, Information Support Analyst

  • 27,280 Points 20k badge 2x thumb
Hello Serena,

Welcome to the Reckon Community.

Other users are not having difficulty updating share prices after upgrade.  Please go through our checklist of reasons your share prices may not be updating for you and make the appropriate adjustments for your circumstances.

Looking forward to seeing you updating your share prices shortly.  


regards,
John
Photo of Serena Steuart

Serena Steuart

  • 92 Points 75 badge 2x thumb
Thank you John. This is not as a result of upgrading Reckon, I have been using 2017 for some time: it has stopped downloading quotes. I've gone through the suggestions of checking australian stocks, one step upgrade, etc. I do observe that hitting one step upgrade just sits there turning circles, so I presume the upgrade never happens.