I've requested a copy of the disk as a final option - if that doesn't work its goodbye Reckon.
Reckon refuses to "Up" their game in spite of multiple protests from the users over the past few years.
I have now successfully installed the 2018 version. No major issues so far except that repeatitive script error messages during installation and activation. So far so good. But I will keep my fingers crossed.
I have tried renaming it with all lower case - but the problem persists. Any suggestions?
I've followed all the documents and done a clean reinstall of Reckon Accounts 2018 with a "Selective startup" as per http://kb.reckon.com.au//issue_view.asp?ID=4333
I have even done a fresh install of Windows 10 so nothing else can be interfering with the activation. I just keep getting the dialog "Reckon Accounts was unable to finish the activation process using the internet".
Customer Support told me to ring Technical Support on a number that is not available to my mobile and I no longer have a landline to call on thanks to the NBN.
I have just installed 2018 after deleting 2016.
Surprised on installing, as it referred to accounts 2018, rather than RPP 2018.
Like others reported, I had to register twice.
Now have it working.
Annoying that share price auto download now give XJO and XAO close value for high and low, which is over-writing the correct values I load from a .csv file.
Still no browse option for import share prices.
Where is the list of updates for 2018 ??