Reckon accounts 2013 keeps crashing

Noeleen Stewart
Noeleen Stewart Member Posts: 3
edited July 2019 in Reckon Accounts (Desktop)
My reckon accounts 2013 keeps crashing with the following error QBWINDLL.c (255) :  MESSAGE: Fri May 22 13:04:12 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (255) :  MESSAGE: Fri May 22 13:04:12 LVL_ERROR--Returning NULL QBWinInstance Handle..QBWINDLL.c (115) :  CHECKPOINT: Fri May 22 13:04:12 CQBWinApp::InitInstance -- Initializing QBWinInstance Handle..QBWINDLL.c (145) :  CHECKPOINT: Fri May 22 13:04:12 CQBWinApp::InitInstance completed..QBW.c (221) :  CHECKPOINT: Fri May 22 13:04:12 CQuickBooksApp::InitInstance Initializing Quickbooks (AfxOLE)..QBW.c (225) :  CHECKPOINT: Fri May 22 13:04:12 Operations Started..QBW.c (443) :  CHECKPOINT: Fri May 22 13:04:12 Calling MauiMain for further initialization..fsd.cpp (93) :  MESSAGE: Fri May 22 13:04:13 LVL_ERROR--FSDInitMod ServiceManager.SetCurrentChannel HRESULT = -2147467259..DBManager.cpp (3863) :  CHECKPOINT: Fri May 22 13:04:14 Database Server cache size = 64M..DBManager.cpp (3865) :  CHECKPOINT: Fri May 22 13:04:14 Database Server initial cache size = 32M..DBManager.cpp (3659) :  CHECKPOINT: Fri May 22 13.:04:14 Database Server starting. Startup String = C:\PROGRA~2\Intuit\RECKON~1\QBDBMgr.exe -n QB_ReadOnly_engine_22 -qs -gd ALL -gk all -gp 4096 -gu all -ch 16M -ti 0 -c 4M -x none -ct- -qi -qw  -tl 120 -oe C:\Users\Noeleen\AppData\Local\Intuit\QUICKB~1\Log\22.0\DBSTAR~1.LOG -r ..QBW.c (450) :  CHECKPOINT: Fri May 22 13:04:16 MauiMain finished successfully..QBW.c (632) :  CHECKPOINT: Fri May 22 13:04:16 Initializing Add-Ins..QBW.c (471) :  CHECKPOINT: Fri May 22 13:04:16 Initializing COM-dependent components..QBW.c (498) :  CHECKPOINT: Fri May 22 13:04:16 CQuickBooksApp::InitInstance exiting..QBW.c (568) :  CHECKPOINT: Fri May 22 13:04:16 QuickBooksApp::Run..load.c (2169) :  CHECKPOINT: Fri May 22 13:04:16 InitSystem..DBManager.cpp (3863) :  CHECKPOINT: Fri May 22 13:04:16 Database Server cache size = 64M..DBManager.cpp (3865) :  CHECKPOINT: Fri May 22 13:04:16 Database Server initial cache size = 32M..DBManager.cpp (3659) :  CHECKPOINT: Fri May 22 13:04:16 Database Server starting. Startup String = C:\PROGRA~.2\Intuit\RECKON~1\QBDBMgr.exe -n QB_data_engine_22 -qs -gd ALL -gk all -gp 4096 -gu all -ch 64M -ti 0 -c 32M -x none -ct- -qi -qw  -tl 120 -oe C:\Users\Noeleen\AppData\Local\Intuit\QUICKB~1\Log\22.0\DBSTAR~1.LOG..DBManager.cpp (3451) :  MESSAGE: Fri May 22 13:04:16 LVL_ERROR--Service Error:5 from file:'.\.\src\DBManager.cpp' at line 2148 from function:'DBMgr::DBManager::EnableWindowsService'..load.c (10312) :  CHECKPOINT: Fri May 22 13:04:17 In not hosting mode, opening in single user mode - no hosting change needed...load.c (2302) :  CHECKPOINT: Fri May 22 13:04:17 InitSystem Check file location and move..load.c (2373) :  CHECKPOINT: Fri May 22 13:04:17 InitSystem Open DB Session[4]..load.c (8734) :  CHECKPOINT: Fri May 22 13:04:19 Max users is the default for Basic/Pro and the value is = 5..DBManager.cpp (3375) :  CHECKPOINT: Fri May 22 13:04:19 Current Database Server version = 9.0.2.3267..FileMgr.cpp (274) :  CHECKPOINT: Fri May 22 

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