Reckon Accounts 2016 Plus upgrade
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Mozz
Member Posts: 4 ✭
I've changed computers and reinstalled Reckon Accounts Plus 2015, however I need the 2016 upgrade so that I can restore my backups. I can't use my Customer ID and PIN to access Members area as my free subscription has expired.
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Comments
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Hi Mozz,
Did you try logging into the Members Area to download your 2016 edition? You will still be able to obtain your download from http://members.reckon.comℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav,
Yes, that is the first thing I did before posting the problem.
Got this error message:
Login Failed. Please verify your Customer ID and PIN and try againWhen I click on "Forgotton your pin?", just in case it has changed, I am simply redirected to the home page.
Cheers,
Mozz
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Hmmm that's odd, I can see that happening too, very strange. I'll get that looked into.
We'll be able to straighten out your login situation, you'll just need to give us a buzz at 1800 RECKON (1800 732 566) and our customer service team will sort this.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav. Just spoke to customer service and realised that I had the incorrect customer ID. Now in, and upgrade download available. Apologies for wasting your time and much appreciation for your assistance. Thanks, Mozz
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Hi again Rav, How I close this post? Mozz
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