Reckon accounts 2016 supplier balances open when all paid

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I have recently upgraded from QuickBooks V6 to Reckon Accounts Premier Edition 2016. I have noticed that there are hundreds of suppliers showing open balances in the Supplier Centre. None of these suppliers actually have an open balance. I would like to get to the bottom of this, please, so that I am able to refer to the supplier list to check who is owed anything. 
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Linda

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Posted 3 weeks ago

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Kevin Russell, Accredited Partner

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Sure call me any time. Kevin 0407744914
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Linda

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I cannot call. I am in New Zealand.
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Kevin Russell, Accredited Partner

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Linda

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I have found out that the open balances are a total of GST paid in all the credit card and cash and cheque payments (not journal entries) to a supplier before 01/10/2010 when the GST rate in New Zealand changed from 12.5% to 15%.