Reckon accounts 2016 supplier balances open when all paid

Linda_9776465
Linda_9776465 Member Posts: 10
I have recently upgraded from QuickBooks V6 to Reckon Accounts Premier Edition 2016. I have noticed that there are hundreds of suppliers showing open balances in the Supplier Centre. None of these suppliers actually have an open balance. I would like to get to the bottom of this, please, so that I am able to refer to the supplier list to check who is owed anything. 

Comments

  • Linda_9776465
    Linda_9776465 Member Posts: 10
    edited September 2018
    I cannot call. I am in New Zealand.
  • Linda_9776465
    Linda_9776465 Member Posts: 10
    edited September 2018

    I have found out that the open balances are a total of GST paid in all the credit card and cash and cheque payments (not journal entries) to a supplier before 01/10/2010 when the GST rate in New Zealand changed from 12.5% to 15%.