Reckon Accounts Accounting: Small Business 2014 unable to upload a backup/company file
Natali
Member Posts: 2 ✭
Hi I have just purchased Reckon Accounts Accounting: Small Business 2014 and am unable to upload a backup/company file from our previous edition Premier 2014. Its saying it cannot open as it is in a different edition. Is there any way to bypass without recreating all invoices again? How do I convert? Thanks in Advance
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Comments
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Hi Natali,
As you have purchased a "lesser" version you won't be able to open your file.
In most cases you can't get a file from a higher version to a lower version.
So you will either need to contact Reckon to get them to help you to purchase the correct version (they will do a pro rata on what you have already paid), or re-enter your data.
Feel free to email me directly if you need any further assistance.
Kind regards,
Sally McIntosh (sally@samsolutions.com.au)
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Hi Natali,
You can buy a Reckon Accounts Plus, which would be able to open a Premier file.
-IM0
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