Reckon Accounts Business 2018 email problem

  • 1
  • Problem
  • Updated 2 years ago
  • Not a Problem

All of a sudden when I am trying to email anything from Reckon Accounts 2018 they are bouncing back with the following undelivered message

            550 5.7.1 5B34496C0236220F Message content rejected due to suspected spam. OB703 can you help

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Diane King

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Posted 2 years ago

  • 1
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John G, Information Support Analyst

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Welcome to the Reckon community, Diane.

Sorry to hear of this issue you are having but this is not a Reckon or product issue.  It would appear your email has been added to a blacklist that some email servers check as part of their antivirus/malware checks. .      

You should get in touch with your ISP for steps to take to be taken off the blacklist.

You can get a little more information by searching the web for your message. 

Hope you can get this resolved quickly.