reckon accounts cannot open this file because it is not a valid reckon accounts portable company file

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  • Updated 4 months ago
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Hi
My client has Reckon Hosted 2018.  I downloaded their portable file QBM to view offline & then installed Reckon Accounts Enterprise: Accountant Edition 2018.  I go to open the portable file, which it then asks me to save the file as Qbw.  When I type in any name for the file, it says

"reckon accounts cannot open this file because it is not a valid reckon accounts portable company file" 

What am I doing wrong?
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Rosie

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Posted 4 months ago

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Kevin Russell, Accredited Partner

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Its corrupted. You need to back it up and try again

Thanks for your question