Reckon Accounts Enterprise 2019 doesn't load

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  • Updated 3 weeks ago
We have hosted Reckon Accounts Enterprise 2019. Some users, no issue. But a couple of users can log-in, but the file just hang there and don't go anywhere (stay as 'not responding') after a few log-in.
When it happens, all I can do is create another user ID for that person.
Could someone please tell me what is wrong and how to fix the issue? Sick of having multiple user IDs for one person...
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Akiko

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Posted 3 weeks ago

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