Reckon Accounts Hosted & GOV Connect
Kathy Komadina
Member Posts: 16 ✭
Has anyone else had a problem after submitting their STP through GOV Connect with not being able to return to Reckon Accounts Hosted?
When I lodge my STP it takes me from Reckon Accounts Hosted through to Reckon GOV Connect. I then submit my STP in GOV Connect and I can't seem to get back to Reckon Accounts Hosted. I will usually have been logged out and I go to log back in and it says my username already has a session open. I then have to delete that remote session before I can go into Accounts Hosted again.
What's the best way to go from GovConnect back to Accounts Hosted?
When I lodge my STP it takes me from Reckon Accounts Hosted through to Reckon GOV Connect. I then submit my STP in GOV Connect and I can't seem to get back to Reckon Accounts Hosted. I will usually have been logged out and I go to log back in and it says my username already has a session open. I then have to delete that remote session before I can go into Accounts Hosted again.
What's the best way to go from GovConnect back to Accounts Hosted?
0
Comments
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Hi Kathy
The window sits in Reckon hosted, if you shrink the GovConnect window you will see hosted behind it ...
because it opens in hosted.
1 -
Thanks so much Debbie (& Rav), and for the quick response! I knew it would be something silly that I was doing!
Thanks
Kathy0 -
Not you Kathy, the system, once you get used to it you know what's going on, I had the same problem till I hit the X1
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