Reckon Accounts Hosted - I can not log in - it comes up with error message -6000 -80 have you finished the Maintenance that was scheduled for yesterday. I have never had this problem before. I am on Hosted 2018 R2
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110 Points
- a little confused and frustrated
Posted 2 weeks ago
Rav, Community Manager
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67,580 Points
Hi guys,
Can you please let me know where exactly you're encountering this error?
Is it when you attempt to launch the Hosted service after initial login?
Are there any active sessions listed in your Hosted control panel?
Can you please let me know where exactly you're encountering this error?
Is it when you attempt to launch the Hosted service after initial login?
Are there any active sessions listed in your Hosted control panel?
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110 Points
Hi Rav,
I rang the technical support 1300 799 150 they were great.
You need to slightly change your Account File Name. They take you through it step by step. It took 5 minutes to fix the issue. I did notice when I was up and running again that I needed to upload my Logo back into my invoice Template.
Hope this helps everyone.
I rang the technical support 1300 799 150 they were great.
You need to slightly change your Account File Name. They take you through it step by step. It took 5 minutes to fix the issue. I did notice when I was up and running again that I needed to upload my Logo back into my invoice Template.
Hope this helps everyone.
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110 Points
I was using Chrome & then Explorer but it comes up with The website cannot display the page
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170 Points
Hi Rav
Still cant get in, just calling tech support now.
Still cant get in, just calling tech support now.
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170 Points
Hi Rav, Still cant get into accounts hosted, been on hold with Tech support for 18 mins.
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170 Points
All sorted, Tech support sorted it out as per Sally's post.
