**RESOLVED** Reckon Accounts Hosted - Launch issue (11 February 2019)

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Hi everyone,

We're looking into reports of launch issues affecting Reckon Accounts Hosted at the moment.

Early reports suggest that when attempting to launch the Hosted service the screen will load for 1-2 minutes before timing out to the screen below (browser dependent).

Our sincere apologies for the inconvenience this is causing at the moment. Further information and updates to follow.

Photo of Rav

Rav, Community Manager

  • 70,854 Points 50k badge 2x thumb

Posted 2 months ago

  • 1
Photo of Rav

Rav, Community Manager

  • 70,854 Points 50k badge 2x thumb
Official Response
Hi again folks,
I've just received word that Reckon Accounts Hosted services have been restored and are now available.

You may encounter a bit of slowness as everyone tries to login for next few minutes.

If you can please give it a go when you can and let me know if you continue to experience any issues.

Thanks everyone