Reckon Accounts Hosted - Launch issue (16 October 2017)

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  • Updated 2 years ago
  • Solved
  • (Edited)
Hi everyone,

We're currently investigating an issue affecting the launch of Reckon Accounts Hosted.

You may encounter an error screen similar to one below -

Sincere apologies for the inconvenience, the team are investigating at the highest priority and further updates will be made here.


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Rav, Community Manager

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Posted 2 years ago

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Maree Ussher

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I just Got back in by using this Black screen LOGIN PAGE . 
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Rav, Community Manager

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Hi guys,

I've just received word that Reckon Accounts Hosted should be back up and running now.

Can you please give it a try by logging in as normal.

If you still come across this when attempting to login, visit the Hosted control panel and check if there are any active sessions located under the 'Log off Remote Sessions' area, if there are, please end them. 
From there, its crucial to logout (use the logout option in the top right, not just close the tab or window) and then close your browser before trying again.

Thank you all for your patience with us today.