*RESOLVED* Reckon Accounts Hosted - Login issue (1 March 2018)

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Hi everyone,

We're currently investigating early indication of login issues affecting Reckon Accounts Hosted.

You may encounter the loading screen message or a timeout issue when attempting to login.

This issue is affecting new login attempts to Hosted only. Any users currently logged in and using Hosted are not affected.

We are investigating at the highest priority and sincerely apologise for any inconvenience caused.


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Rav, Community Manager

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Posted 2 years ago

  • 1
Photo of Briony Campbell

Briony Campbell

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Rav do we have any idea on ETA...There seems to have been a lot of issues also with speed & now this.  We pay a lot of money for these systems to be functional.
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Kathy Ridley

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i agree totally and you are not wrong about the speed!
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Tracey Hutton

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Very inconvenient ! We have customers waiting to pick up vehicles and cant do invoices !
Very bad for businsess. There is going to have to be compensation soon. Its happening all too often !!!!

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