reckon accounts hosted offline

Options
Tory
Tory Member Posts: 4 ✭
edited May 2020 in Accounts Hosted
Hi I found an answer to my question from 4 years ago so I am not sure if it's still applicable, so I am asking again. I am just wondering if there is a way to use Reckon Accounts Hosted offline. My internet is sometimes so slow it takes up to one minute to print an invoice. Any suggestions please?

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
    Options
    You are entitled to a copy of Reckon Enterprise desktop, login to members area and you should see the download link, otherwise ring them. But remember you will have to download a backup and restore to PC and then restore to online before you use it online again
  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 206 Reckon Staff
    edited November 2019
    Options
    Dear Tory,
    If your Hosted license is current and being actively paid, then you are entitled to one free Reckon Accounts Enterprise license, which is effectively Reckon Accounts Hosted in an offline, downloadable software variant. To discuss this, please contact our Sales Team.
    Kind regards,
    Alex.
  • Tory
    Tory Member Posts: 4 ✭
    edited November 2019
    Options
    Thank you Kris! Will get onto that now.
  • Tory
    Tory Member Posts: 4 ✭
    edited November 2019
    Options
    Thank you Alex!
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
    edited November 2019
    Options
    Kris & Alexander are correct in all ways.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited November 2019
    Options
    I had no trouble downloading a backup and using offline when necessary, e.g. when internet problems make using it online painful, and then uploading a backup and resume online usage when things improve.
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
    edited November 2019
    Options
    I also have clients that are on hosted and have only used the accompanying desktop version and will continue to until the the online version is more practicable for their need, primarily internet speed and final years end reporting. Each client has individual needs.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
    edited November 2019
    Options
    Between you and me the Enterprise attached to Hosted is cheaper than the desktop of Enterprise, but dont tell anybody.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
    edited November 2019
    Options
    It may not but they are then ready to move to the cloud when they are confident and as to your comment to Kris you must be living in paradise as most people i know hate the NBN, i love it.
    Gerry

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited November 2019
    Options
    I never have internet problems either, and I am on NBN, never had any with ADSL, but many people I know do, and some are in business and it makes a difference
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited November 2019
    Options
    All I’m saying is that people who don’t run a business can survive when their internet plays up as it’s not so important. But at the end of the day if someone does have problems and prefers to use Hosted offline through Enterprise it’s not a big deal, and everyone has different needs and do whatever makes life easy
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited November 2019
    Options
    I have never tried it on Satellite, I’ll investigate that next time I go to my friend’s down the South Coast as she has satellite. I have no problem with NBN or my mobile phone hotspot when I’m travelling 
  • Tory
    Tory Member Posts: 4 ✭
    edited November 2019
    Options
    Thank you to everyone for their replies. We live in a remote area and my internet can slow to nothing and it's usually when I'm on hosted. I will be in touch to get enterprise and go from there. Thanks again!
  • GerryWinter
    GerryWinter Accredited Partner Posts: 1,225 Personal Range Expert Personal Range Expert
    edited November 2019
    Options
    Call me and i will help you thru it.
    Gerry 0418907140

    Gerry id 6376

    Gerhard Winter

    Ph. +61 0418907140

    Reckon Store Next Door

    "Always at your Service"

    Email: gwinter0808@gmail.com

  • Bigduke
    Bigduke Member Posts: 3 ✭
    edited November 2019
    Options
    Satellite NBN is not really suitable for Hosted because of the very slow latency. It's like the international phone calls with a second or two delay before the other party can speak again. With Hosted on NBN satellite there is a second or so delay between key strokes which is annoying. We had to put up an external antennae for mobile broadband to replace the NBN. 
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited November 2019
    Options
    Good to know, thanks for the info

Categories