Shannon. The indications are that you didn't pay the renewal for the licence and it has now expired. The reason that your Accountant is able to login is probably due to the fact that you have shared your company file with him and his licence is not expired. You should have received a renewal advice letter about a month ago. You will need to pay the annual renewal and/or contact Reckon to do this. John L G
Thanks John I havent recieved a renewal letter so I have gone online to try and pay it through the EStore but it wont let me login as an existing user...if i do it as a new user will I get all my data moved over or will it be a totally new file? I have been on hold for a long time to try to talk to someone who can take my payment...is there an easier way to do it online?