reckon accounts hosted screen resolution has changed. It has NOT been changed in general settings. I
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Wendy_6918952
Member Posts: 28 ✭
Someone using their laptop has changed the resolution of Reckon Hosted, but only on their screen. How to change back.
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Comments
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Hi Wendy,
It sounds like this particular user has either zoomed in or out of their browser and therefore effecting the resolution. Could you please get them to check their zoom setting?
Luke.0 -
How do you do this please?0
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What web browser are they using?0
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Chrome (I think)0
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Ok, get them to click on the three dots on the top right-hand side of the browser and ensure zoom is set to 100%. See below:
They can also try adjusting this as they may have had this set a particular percentage that suited them best.
Hope this helps.
Luke.0 -
thanks0
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