Reckon Accounts Hosted STP issue

Dazz
Dazz Member Posts: 3
edited August 2019 in Accounts Hosted
I have an unfinalised STP report on the ATO portal, how do I delete the unfinalised report as I have already lodged a final report.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    Hi Dazz,
    By 'unfinalised' do you mean that its sitting in 'Draft' status in your GovConnect service?

    If so, then the submission in draft status can be deleted however if its in any other status ie. Error, Success etc, then it can not be deleted for any reason.


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  • Dazz
    Dazz Member Posts: 3
    edited August 2019
    Hi Rav

    The wages & PAYG information appears on the employees Mygov record as "Un-finalised". How do I get this removed so it does not appear in their Mygov record.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    Was your final pay submission for the last financial year successful? Does it show as successful in GovConnect?


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  • Dazz
    Dazz Member Posts: 3
    edited August 2019
    Yes the final submission was successful and shows up on GovConnect as well as on the employees Mygov record.