reckon accounts personal plus 2019 upgrade - how do I find it?

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  • Updated 1 year ago
I have paid my licence renewal fee but licence still shows it will expire tomorrow.  I've tried clicking on all the options to upgrade but nothing works.  I'm happy to keep using 2018 but do I have to upgrade to 2019 version?  If so, I can't find it on the Reckon site but keep getting taken to the accountants or business versions of the product.  
Since the licence fee seems to go up every year with 0 value or new features, at least you as s/w vendors could ensure the upgrade process is seamless!
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David Mendelovits

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  • really pissed off

Posted 1 year ago

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Andrew Christie

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Hi David

Normally, after renewing your licence you would have received an email from reckon with links to download the latest copy. Did you not receive this email? If not try ...

Log onto members area: http://members.reckon.com/Login.aspx to download the latest version.

regards

Andrew
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Andrew Christie

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PS. re the link you were going to viz. (If so, I can't find it on the Reckon site but keep getting taken to the accountants or business versions of the product.)  https://www.reckon.com/au/downloads-guides/ under the 'Login' option you click on 'Members' option under More... and you go to the page I gave you. Just in case you lose the link :-)
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David Mendelovits

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Hi Andrew,
Thanks very much for your help.  While nothing else worked for me, the link you provided got me there.  I've now hit other problems but will try to work through them to resolve.
Have a good weekend
David
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Diver Dave

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David, if you have 2018 version you should have downloads 4 2 years , till 2020 and licence to use RPP until 2028 - check licence information under Help
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Andrew Christie

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Dear DD,
I upgraded from 2018 to 2019 but no 2 lots of downloads, only 2019 and licence only to 2019. Where can I find this magical 2 year upgrade, it's not in my member's area?
regards
Andrew
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Diver Dave

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Andrew, I've not "renewed a licence", per se, but rather purchased a new version every 2 years.  Don't recall the difference in price between a licence extension, but seemed to make sense at the time.
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Michael Quadrio

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Dearest David M,
Just writing to say how much I agree with the comments about the rapidly increasing prices for no improvements. Hit it right on the head.
Sadly, it will never improve.
Cheers

Michael
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John

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Hi David & others

I have only ever purchased a full version 2016 which does not expire. I have 2 years of share price downloads from purchase date which was 2018. From then on I will have to update my portfolio manually. A small price to pay rather than the $230 -$280 pa. Can someone tell me if the 2019 subscription version is usable after the expiry with manuaal share price downloads?

Regards

John