Reckon Accounts Plus 2014 error code 6123

  • 1
  • Problem
  • Updated 4 months ago
  • In Progress
Can't open .QBW company file as it often (not always) comes up with a -6123,0 error code & says 'Reckon Accounts is trying to access company files but cannot contact the database server'. I have excluded Reckon 2014, Reckon Server & even my last version of Quickbooks from my firewall but I'm still having the same error code isse.
Photo of Neil Liddelow

Neil Liddelow

  • 70 Points
  • frustrated

Posted 4 years ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 45,422 Points 20k badge 2x thumb
Have you got it in multi user mode? Turn off file hosting it should fix it
Photo of Mirko

Mirko, Alum

  • 34,812 Points 20k badge 2x thumb
Hey Neil, if Kev's suggestion doesn't do the trick try some of the support notes here relating to this error code >>. If you are not confident performing the tasks listed, feel free to give tech support a call or get in contact with a Reckon Accredited Partner such as Kev.
(Edited)
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 45,422 Points 20k badge 2x thumb
Nice work Mirko. Happy to help too by the way
Photo of Cheryl Bartlett

Cheryl Bartlett

  • 60 Points
Reckon Tech supportĀ  only support 2017 version onwards
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 45,422 Points 20k badge 2x thumb
Indeed and I support every version.