Reckon Accounts Premier: Contractor Edition 2016 - no data on Reports
Lynne_8946547
Member Posts: 93 ✭✭
On Monday morning all the Reports were working fine. I then Opened a Previous Company to do something there, but when I went back the the original Company I was working on some of my Reports were not showing any data.
EG
Reports/Customers & Receivables/Customer Balance Summary - there was no information listed for any date range - when you go into the Customer Centre the information is there but Fast Reports don't work either
Reports/Employees & Payroll/Payroll Transaction by Payee - there was no information listed for any date range - when you go into the Employee Centre the information is there but Fast Reports don't work either
Reports/Suppliers & Payables - all these Reports work fine
Can anyone help to restore my Reports?
EG
Reports/Customers & Receivables/Customer Balance Summary - there was no information listed for any date range - when you go into the Customer Centre the information is there but Fast Reports don't work either
Reports/Employees & Payroll/Payroll Transaction by Payee - there was no information listed for any date range - when you go into the Employee Centre the information is there but Fast Reports don't work either
Reports/Suppliers & Payables - all these Reports work fine
Can anyone help to restore my Reports?
0
Comments
-
First be sure that you have actually opened the correct file. Instead of selecting it from the list when opening Reckon, go to Open Company and find the data file manually.
Then if after opening you still have the same results, the run a full verification and a rebuild of your company file.
1 -
Thank you, that seems to have solved the problem.
1 -
I seem to have the same problem again. I have verified and rebuilt the data which solves the problem, but if I exit the company file (or switch to multi user) and then go back in the information is gone again!!0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community