Reckon Accounts Premier: Contractor Edition 2016 - no data on Reports

  • 1
  • Problem
  • Updated 10 months ago
Some of my Reports are not showing any data.

EG 
Reports/Customers & Receivables/Customer Balance Summary - there was no information listed for any date range - when you go into the Customer Centre the information is there but Fast Reports don't work either

Reports/Employees & Payroll/Payroll Transaction by Payee - there was no information listed for any date range - when you go into the Employee Centre the information is there but Fast Reports don't work either

Reports/Suppliers & Payables - all these Reports work fine

I have verified and rebuilt the data file and the reports work fine again, however when I exit the company file, changed to multi user mode, or change to a different company file, the reports have no data again!

Can someone help please. 

I have reported this to Reckon Support, but have not heard anything back from them.
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Lynne

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Posted 10 months ago

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