Reckon Accounts Pro 2014: Export to 'a new Excel workbook'

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  • Updated 9 months ago
Hello,
I have an issue with Reckon Accounts Pro 2014.
I am suddenly no longer able to export to 'a new Excel workbook'. This option is greyed out when I try to export a report.
I have previously been able to export to a new Excel workbook without any issues.
I am using Microsoft Office Professional Plus 2016.
Is anybody able to please provide me with some suggestions as to tackling this issue?
Thank you!
Torstein.
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Torstein

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Posted 9 months ago

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Rav, Community Manager

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Hi Torstein,

Out of curiosity have there been any Office updates installed recently?
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Torstein

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Hi Rav,

Thank you very much for the swift response! Attached is the update history. However, as I understand, the issue was reported one day prior to the updates on February 6. I suspect my colleague updated Office in an attempt to resolve the issue.

T.