Reckon Accounts Unrecoverable Error

dorothy
dorothy Member Posts: 23 ✭✭
edited August 2017 in Reckon Accounts (Desktop)
When the program is existed. Followed by the following error message.

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Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2017
    Hi Dorothy,

    How long has it been occurring? From what I understand, usually an unrecoverable error message points to a corruption in the file, I'd recommend running a verify & rebuild in the first instance -

    How to Verify Data and Rebuild Data for a company data file in Accounts Business (Desktop)


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  • dorothy
    dorothy Member Posts: 23 ✭✭
    edited August 2017
    This reply was created from a merged topic originally titled System hanged when doing a Cheque entry. After keying 2 or 3 cheques, the system is not responding. I am using Reckon Account 2016 on Windows 10 platform. Hence, need to force to shut down.
  • dorothy
    dorothy Member Posts: 23 ✭✭
    edited August 2017
    I have tried but it still happened.

    image