reckon closes down with an error message everytime I use it

  • 1
  • Question
  • Updated 1 year ago
Firstly, for the last year or so, when I get into program it tells me ,75% of the time, that its unresponsive and I have to close program and start again. Also, for the last few months, every time I use Reckon Hosted for wages I get to the enter phase and an error comes up and closes the program. Very annoying!
Photo of Terese Lowe

Terese Lowe

  • 70 Points

Posted 1 year ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 35,092 Points 20k badge 2x thumb
Have you tried downloading the file and running it on your desktop? Ring Reckon and get an installation code for the desktop version of Enterprise. I would like to see what happens if we take the internet out of the equation. Kevin t:0407744914