Reckon.com Website Issue - 25 February - RESOLVED

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Archived and Closed

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Hi everyone,

Unfortunately we are experiencing access issues with our www.reckon.com website at the moment.

Our IT team is currently investigating this at the highest priority and we hope to have full access restored soon.

I'll keep this thread updated with further information as soon as it comes to hand.

Sincere apologies for the inconvenience.
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Rav, Community Manager

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Posted 4 years ago

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Sam Clements

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My backup files have disappeared showing the recent dated May 2015!
When I open my company file the last entry was dated 8th May 2015!
I hope the engineers can find all my recent backups!!
Sheree Clements
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Rav, Community Manager

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Hi Sam,
This is a seperate issue to what is affecting Reckon Accounts Hosted and is listed here - https://community.reckon.com/reckon/topics/reckon-accounts-hosted-missing-files-25-february

Cheers
Rav
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Rav, Community Manager

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Hi all,
Reckon.com is back up and fully operational.

Thank you for your patience.

Cheers
Rav

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