RECKON Elite support Urgent: Unable to lodge Tax Returns

  • 2
  • Problem
  • Updated 11 months ago
  • Solved
Hello Reckon Elite Tax Practice
We cannot lodge Tax returns due to PLS upgrade.!
i think this can be fixed very easily , we need urgent support on this
can some one call me on 02 95411338 or 0407068942
  • 2
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Matthew, Employee

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Hi Chandra,

On the lodge returns button there is a little down arrow.

Click the arrow and select the second option lodge via ELS.

Thanks

Matthew
yes , i knew this was simple , but then what does PLS lodgement comes in ?
thanks, i will lodge now
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Matthew, Employee

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For all forms except FBT you can still lodge via ELS.

We will be releasing updates across the year to move more forms to PLS
ok thks i am doing FBT now , i think i lost what i did in ELS , so now redoing it .
thks
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Matthew, Employee

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Ok for FBT you need to Lodge via PLS.

You will need to setup the PLS lodgement in the ATO processing TAB.
hello Mathew , problem
 pls call me on 0295411338 , cant lodge FBT using pls
hello Mathew , i need your quick help , with Elite TAX , once again the clear errors sign has disappeared and i still have errors , so not able to lodge ITR
PLS CALL ME 0295411338, 0407068942
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Matthew, Employee

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Hi Chandra have you downloaded the latest updates in Practice Setup - Check for updates?
yes all done, thats not the issue , the error validation message is not coming, i cant now lodge , as it  needs to clear
there is a glitch in the program, it happend before, i cant remember how we fixed it
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Matthew, Employee

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There are two spots to check

1 The Prefill checklist at the top of the screen, there is a button to clear the checklist

2 Also Batch data - ATO prefill - there will be an option to clear the errors as well