Reckon Gov Connect is not receiving data from STP
Lee_10118129
Member Posts: 4 ✭
Reckon Gov Connect is not receiving data from STP, even though STP has sent it. No errors coming up just no data. Using Reckon One. Can you help me?
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Comments
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Hi Lee The very first time you have to send it twice. If it is marked in one as sent, change to back to draft. Kind regards Kim Chapman www.cosbiz.com.au0
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Hi Kim I have changed it back to draft and resent it a few times but it’s still not showing up in Gov Connect. It’s my second book in Reckon one due to company reorganisation and the other book is working fine.0
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Hi Lee Can you email me on kim@cosbiz.com.au Kind regards Kim Chapman1
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Hi Kim, thankyou for your help.
The ATO advised me that my new branch number is 002 but this seems to be the problem.
I have changed it back to 001 in the settings and now it is working fine.
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