Reckon Govconnect opening it but get "Something went wrong.

Options
Margarita
Margarita Member Posts: 1 ✭
edited August 2018 in Payroll Premier
When opening Launch Single Touch Payroll and clicking the "Open" button takes us to an empty page with the words "Something went Wrong". Also when clicking on "Company and Adviser Info" loading happens but nothing loads.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited July 2018
    Options
    Hi Margarita,
    Can please try clearing your browser cache and cookies and then try again.

    Which browser are you using when you experience this problem? We recommend Google Chrome but let us know.
    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

Categories