Reckon Hosted 2018 R2 - Very Slow

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  • Updated 5 months ago
Since upgrading to 2018 R2 it is incredibly slow. Everytime I click on something it takes a good 2-3 seconds to repond. Scrolling is painful, reports are taking minutes, refreshing is taking forever. 

Is this a problem with the 2018 R2 upgrade or is there something I can do to make it run faster. I have an NBN internet connection which is very fast so it isn't an internet issue.
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Kim

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Posted 5 months ago

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Toni

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Hi Kim - your file may need some maintence - use the below link and see if it helps

http://kb.reckon.com.au/issue_view.asp?ID=3793
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Jeffrey Arana

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Just in. 
Reported to me by our users now:
"[2:33 PM] (Perth Time): ..supposedly when it's in report generation, it'll only take 1minute. But now it takes about 9-11minutes or more...and this is all true in all of our books inside RAHE 2018."
Please help.
(Edited)