Reckon Hosted Buttons not working - Save & New / Save & close Buttons Not Working

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
I'm creating an invoice and the Save & New and Save & Close buttons not working.  I can only save & close by hitting Alt N.  As per other threads recommendations I've tried exiting, logging off. Different browser.  No fix.  Been happening for 2 days.  Any help?  Thanks.  
Photo of Sand

Sand

  • 132 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Rav

Rav, Community Manager

  • 89,394 Points 50k badge 2x thumb
Hi Sand,

Did you try ending the active sessions in the Control Panel and then logging off as well?

If not, could you give that a go?
Photo of Sand

Sand

  • 132 Points 100 badge 2x thumb
I did that and logged off all remote sessions.  I've just found that if the floating toolbar is not on the far right of the page the button does not work.  Strange.  But when I moved the floating toolbar the buttons worked.....
Photo of Bronwyn Kaye

Bronwyn Kaye

  • 404 Points 250 badge 2x thumb
Its the floating tool bar. Not sure why, but it interferes with them. Found this also the case when paying bills and reconciling. Just move it right away from anything important.
Photo of Sand

Sand

  • 132 Points 100 badge 2x thumb

Thanks Brownwyn & Rav.  Problem sorted.  Move the floating toolbar!